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Louisiana.gov  >   DCFS   >  Parenting High Contrast Version   |   Text Size: Increase Text SizeDecrease Text Size
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TOTS - Tracking of Time Services
For Parents
TOTS logo TOTS is the electronic time and attendance process that DCFS uses to keep track of the time your child spends in care with your child care provider.

Beginning in Summer 2010, if you participate in the Child Care Assistance Program (CCAP), you will be required to check your child in and out of care each day your child is in care using the electronic process used by your child care provider in order for CCAP to pay for your child care.
Child Welfare Parents and Caregivers, read about your role in TOTS:
TOTS for Child Welfare Parents
Providers, read about your role in TOTS:
TOTS for Providers

Latest Information

Who has to do this?
Households who participate in the Child Care Assistance Program (CCAP).

What do I have to do?
When TOTS begins at your child's day care center, you must check your child in and out of care each day using the electronic process used by your child care provider in order for CCAP payments to be made to your provider on your behalf.
How does it work?
TOTS uses finger imaging (similar to that used in some school lunch programs) or Interactive Voice Response (similar to the LaHELPU number) as the way to keep track of your child's attendance. 

A finger image is not a finger print.  Finger imaging is a way that measures physical characteristics and converts this into a numeric code to identify a person. This information will not be shared with any other state or federal agency.


Who can check my child in and out of care?
You will be able to choose up to three other people to check your child in and out of child care or to check your child in and out of your child care facility's vehicle for you. 

The people that you appoint to check your child in and out of care are called Household Designees.  At a later date, you will be able to appoint a Household Designee by completing and returning a Household Designee Authorization form to the agency.

A Household Designee represents you.  If your Household Designee does not properly check your child in and out of child care or your child care facility's vehicle every time care has started or ended, CCAP will not pay for child care for your child.

Your Household Designee must be an adult and cannot be your child care provider.  The Household Designee should be someone that may pick up ALL the children on your CCAP case.

If you choose care in a child care setting that uses finger imaging as a way to keep track of your child's attendance, each Household Designee must have a finger image scan done before they will be able to check your child in and out of care or an approved child care vehicle.

How will I check my child in and out of care? 
The way you check your child in and out of care depends on the type of provider that cares for your child.

Some child care settings will use finger imaging to keep track of your child's attendance:
  • Class A day care centers
  • (Note: If the Class A center will be providing transportation for your child, you or your Household Designee MUST be present to check your child on and off the child care vehicle.)
  • Day care centers licensed by the Department of Defense (Class M)
  • Care provided in the provider's home (Family Child Day Care Home Provider)
Finger imaging is easy!  Simply place your finger on the finger image scanner each time you check your child in and out of care.  The device will recognize you and keep track of your child's attendance.

Some child care settings will use an Interactive Voice Response (with a specific landline telephone) to keep track of your child's attendance:
  • School Child Care Programs
  • Care provided in the child's home
  • (Note: If you choose for your child to be cared for in your home, you MUST have a working landline telephone and you must provide this number to your local Parish Office, if it is not the telephone number you listed on your CCAP application.  If you are unsure of what telephone number you listed on your CCAP application, you may check with your worker.)

Calling the Interactive Voice Response System is simple! Call a toll free telephone number (which will be provided to you at a later date) each time you check your child in and out of care, follow the instructions, and the system will keep track of your child's attendance.

What happens next?
If your child is cared for in a:
  • Class A day care center,
  • Day care center licensed by the Department of Defense (Class M), or
  • Provider's home (Family Child Day Care Home Provider)
you will be informed of the date, time, and place for you and your Household Designee(s) to have a finger image scan done at a later date.

If your child is cared for in:
  • a School Child Care Program or
  • the child's home
you will be given instructions for using the Interactive Voice Response at a later date.

If you and your Household Designee do not properly check your child in and out of care each time care is provided, CCAP will not pay for your child care and you will be responsible for payment to your child care provider.